Last updated: March 2026
1. Introduction
TopUKPortal ("we", "us", "our") is committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store and protect information when you visit our website at topukportal.com ("the Site").
This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using the Site, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
TopUKPortal is the data controller responsible for your personal data collected through this Site. If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@topukportal.com
3. Information We Collect
We collect information in the following ways:
3.1 Information Collected Automatically
When you visit the Site, certain information is collected automatically through cookies and similar tracking technologies. This may include:
- Your IP address (which may be anonymised)
- Browser type and version
- Operating system
- Referring website or URL
- Pages visited on the Site, including time spent on each page
- Date and time of your visit
- Screen resolution and device type
- Click patterns and navigation behaviour
3.2 Information You Provide Voluntarily
If you contact us via email or through any contact forms on the Site, we may collect:
- Your name
- Your email address
- Any other information you choose to include in your communication
3.3 Cookie Data
We use cookies and similar technologies to collect data about your browsing behaviour. For detailed information about the cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Site Operation: To operate, maintain and improve the Site, including monitoring performance, diagnosing technical issues and ensuring security.
- Analytics: To understand how users interact with the Site, which pages are most popular, and how we can improve the user experience. We use this data in an aggregated and anonymised form wherever possible.
- Communication: To respond to your enquiries, feedback or requests when you contact us.
- Legal Compliance: To comply with applicable laws, regulations and legal processes.
- Affiliate Tracking: To track referrals to third-party casino websites for the purpose of our affiliate partnerships. This tracking is anonymised and does not identify you personally to the casino operator.
5. Legal Basis for Processing
Under the UK GDPR, we process your personal data on the following legal bases:
- Consent: Where you have given your explicit consent to the use of cookies and tracking technologies (managed through our cookie consent banner).
- Legitimate Interests: We process certain data where it is necessary for our legitimate interests, such as operating the Site, improving our services and maintaining security. We have carefully considered and balanced these interests against your rights and freedoms.
- Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
6. Data Sharing and Third Parties
We do not sell, rent or trade your personal data to any third party. However, we may share data in the following circumstances:
6.1 Analytics Providers
We use third-party analytics services (such as Google Analytics) to help us understand how users interact with the Site. These services may collect information about your browsing behaviour using cookies. The data collected is typically aggregated and anonymised. Google Analytics data processing is governed by Google's privacy policy.
6.2 Affiliate Partners
When you click on a link to a third-party casino website, a cookie may be placed on your device by the affiliate tracking system to record the referral. This cookie does not contain personally identifiable information. It is used solely to attribute the referral to TopUKPortal for commission purposes.
6.3 Legal Requirements
We may disclose your personal data if required to do so by law, regulation or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
6.4 Service Providers
We may engage trusted third-party service providers to assist with the operation of the Site, such as hosting providers and email services. These providers are contractually obligated to process your data only on our behalf and in accordance with this Privacy Policy.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements.
- Analytics data: Retained for a maximum of 26 months, after which it is automatically deleted or anonymised.
- Contact form data: Retained for 12 months after your last communication, unless a longer retention period is required for legal or business purposes.
- Cookie consent records: Retained for the duration of the consent period (typically 12 months).
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Regular security assessments and updates
- Access controls limiting data access to authorised personnel only
- Secure data storage with reputable hosting providers
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
9. Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights in relation to your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, for example, when the data is no longer necessary for the purpose for which it was collected.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to have it transferred to another data controller where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data where we are processing it on the basis of legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us at privacy@topukportal.com. We will respond to your request within one month, as required by the UK GDPR. In certain circumstances, we may extend this period by a further two months, in which case we will inform you of the extension and the reasons for it.
10. International Data Transfers
Some of our third-party service providers may be located outside the United Kingdom. Where personal data is transferred outside the UK, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), to protect your data in accordance with the UK GDPR.
11. Children's Privacy
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that data as quickly as possible. If you believe a child under 18 has provided us with personal data, please contact us at privacy@topukportal.com.
12. Links to Third-Party Websites
The Site contains links to third-party websites, including online casino operators. This Privacy Policy applies only to TopUKPortal and does not cover the privacy practices of third-party websites. We encourage you to read the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of third-party websites.
13. Complaints
If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Telephone: 0303 123 1113
We would appreciate the opportunity to address your concerns before you contact the ICO. Please reach out to us at privacy@topukportal.com in the first instance.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of the Site after any changes constitutes acceptance of the revised policy.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: privacy@topukportal.com